Reviews

"Ivan,

The tourmaline arrived and it’s perfect. I am very happy. Thanks for the safe shipping. I’ve already contacted a local jeweller to have a ring made." 

"The sapphires arrived yesterday and they are absolutely stunning. I appreciate your customer service, careful packaging and savvy tactics with the international couriers. 

Suffice it to say I will be positively reviewing and recommending your online store to my mum and her gemmology friends, if they have not already seen your work. And I will send you a picture of the rings when the stones are set! Thank you very much Ivan!"

"Hi Ivan, I have received the rhodolite. It's very beautiful! And you're right, it's a lot more purplish when you see it in person. Thank you for the quick delivery and the best customer service ever!"

"It’s late here and work leaves me short on energy… What I want you to know is that even without yet seeing the stones, you are the most professional, precise, detailed and communicative seller I have ever engaged with. I am in the aviation sector and all of these qualities resonate with me on a personal and business level – thank you."

"Ivan, I am really happy your work. I will definitly buy again. Kowangoa Yellow, True orange, True green, True hot-pink or strongly-pink – True Blue – Royal – Vivid of courses. Tourmaline and spinel and chryso and …….

Nothing more to say, the 3 chrysoberyl are perfect , these Parcel of saphire are all very high grade – I am verry happy and thankful.

Will wait with pleasure for your new stock , and the next , and the next , and the next . ."

"I was so so so worried by using a seller I haven’t dealt with before but decided to make an enquiry. I contacted Adamantgems via their website to enquire about “my precious”! 

Ivan replied, answering all the questions I had sent him plus more insights. As I was worried how the sapphire would perform in dreary grey conditions (ie the UK), he sent me about 10 different videos of the sapphire using all different lighting conditions, inside, outside, bright sunlight, shaded etc etc. He told me all about the sapphire and how they had recut it and anything I wanted to know Ivan helped with. I have NEVER had such phenomenal customer service. There was no pressure to buy and he told me not to worry about making an immediate purchase and to take my time making the decision. Honestly, I think this was the best gemstone buying experience I’ve ever had.

At every step of the way, Ivan kept me informed – the packaging, the sending to the courier, the tracking etc etc. and unbelievably the sapphire arrived in less than a week!"

"It was incredibly sparkly and blue even under our indoor light at night, but the next day when I took it outside, it was absolutely mesmerising. The colour is just fantastic, and it is so, so beautiful. I am beyond thrilled, I am completely enchanted with this sapphire. You’re absolutely right in that it stays perceptibly blue in all lighting, and I’ve loved examining the colour in all my rooms, at all times of the day.

I don’t know what else to say except thank you a thousand times to you and Zana, for all the time, videos, emails, pictures, education, explanations, patience and professionalism these last few months. It has culminated in a wonderful stone that is exactly, perfectly what I hoped for in every way. It’s been so smooth, easy, and fun — I really can’t express my appreciation enough. Every time I glance at this stone, it’s only positive, happy, good vibes, thanks to you and Zana. The next step will be the jeweler’s, and I don’t know how long that will take, but I would love to send you a picture of the finished piece.

Thank you again, truly and sincerely. I can’t wait to come back to you at the next opportunity to obtain a gorgeous gemstone."

"Another great transaction and amazing sapphires! Ivan is very professional and patient, his descriptions were exact, will keep on doing business."